MoEngage

Configuration details for SendGrid.

Via the MoEngage destination, Hightouch can create and sync users.

Mode

Upsert

In this mode, new users will be inserted into MoEngage and all user attributes will be kept up-to-date within MoEngage.

This mode is good for the following scenarios:

• You want to push objects into MoEngage and want to keep the data up-to-date

Upsert has three configuration parameters:

Name	Details
Hightouch Column Containing MoEngage User ID	The name of the Hightouch column (id, created_at, first_name) that acts as unique user identifier in MoEngage.
Hightouch to MoEngage Default Field Mappings	A list of common user attributes that will be pushed to new users in MoEngage.
Hightouch to MoEngage Custom Field Mappings	A list of custom user attributes that will be pushed to new users in MoEngage.

There are reserved keywords that are blocked and should not be used as user attribute names in MoEngage. They are "id", "_id", "" These keywords must not be used in any Custom Field Mappings from Hightouch to MoEngage.

In addition, Hightouch will assign the property ht_query_{{queryId}} = true to a user when it is part of a query, and false when it is not.